Privacy Policy

Easitickets Privacy Policy

Effective Date: Feb 2024

Easitickets is committed to protecting the privacy and security of all users, with a special emphasis on safeguarding event attendees. Our platform is designed to facilitate a seamless ticketing experience while ensuring the highest standards of data protection, security, and respect for user privacy.

1. Information We Collect

1.1 Personal Information

When you register, purchase a ticket, or create an event, we may collect the following information:

  • Full Name

  • Email Address

  • Phone Number

  • Payment Details (processed securely through third-party payment gateways such as paystack.com)

  • Event Preferences and Attendance History

1.2 Automatically Collected Information

We may collect certain technical data when you interact with Easitickets, including:

  • Browser Type and Device Information

  • Log Data (time and duration of visits)

2. How We Use Your Information

Easitickets uses collected data to:

  • Process ticket purchases and event registrations

  • Send confirmations, event details, and updates

  • Enhance security measures to protect user data and prevent fraud

  • Improve user experience through analytics and feedback

  • Comply with legal obligations

We never sell or rent your data to third parties for marketing purposes.

3. Protecting Event Attendees

Easitickets prioritizes the safety, privacy, and dignity of every event attendee. To ensure a secure and private experience, we:

  • Do not share attendee data with unauthorized third parties.

  • Implement strict verification measures for event organizers to prevent fraudulent events.

  • Provide secure ticket validation methods to ensure attendees are not exposed to unauthorized access.

  • Maintain an anonymous reporting system for privacy concerns or misconduct at events.

  • Offer opt-out options for marketing communications and event reminders.

4. Data Security Measures

Easitickets takes security seriously and implements industry-standard practices to protect user data, including:

  • Encryption of sensitive information (e.g., payment data) using secure protocols.

  • Strict access controls to ensure only authorized personnel handle user data.

  • Regular system audits to identify and mitigate potential security risks.

5. User Rights & Privacy Controls

Users have the right to:

  • Access, update, or delete their personal information.

  • Request a copy of their stored data.

  • Opt out of marketing communications at any time.

  • Report privacy concerns or request account deletion by contacting our support team.

6. Third-Party Integrations & Compliance

Easitickets integrates with trusted third-party services (e.g., payment processors, and software-related services) to ensure smooth operations. We comply with data protection regulations to ensure your data remains secure and private.

7. Policy Updates

We may update this Privacy Policy periodically. Continued use of Easitickets after any updates constitutes acceptance of the revised policy.

8. Contact Us

If you have any concerns or questions about your privacy, please contact us at support@easitickets.co.